User Experience Consulting

It's always about the user

The user should always come first. They are the ones engaging with your product whether that be a holiday online or an application that helps them book in to a hotel, it should always have the users first and foremost in mind.

User experience design (UXD or UED) is the process of enhancing customer satisfaction and loyalty by improving the usability, ease of use, and pleasure in the interaction between the customer and the product. All design decisions are underpinned by research-based rationale so whether you're looking to improve the UX on an existing application or need us to work on a new project, we can help.

Our UX services include:

• Research, Analysis & Insight
• Requirement Gathering
• Customer Journey Modelling
• Lab User Testing & Eyetracking
• A/B Multivariate Testing
• Guerilla User testing
• Insight & Recommendations

Want to learn more? We'd love to hear from you on 0208 202 0076